Frequently asked questions.

Starter websites begin at R4,500 (Hustle) and R9,500 (Launch Pad). Everything larger — full websites, e-commerce, apps, AI agents, games, and platforms — is scoped and priced at a free consultation, and the quote is locked before any work starts. Every project is fixed-price — the number we quote is the number you pay.

A paid website scan — R997, delivered within 48 hours. We score your site on AI-agent readiness, speed, security, SEO, and conversion, and flag every high-risk finding. It's the fastest way to see where you stand, and the fee is credited toward any build within 60 days.

50% deposit to book your build slot, 50% on delivery before go-live. For larger projects we split payments across milestones so you only ever pay for completed, demonstrated work. We invoice in ZAR and accept EFT.

Small tweaks are absorbed. Anything that materially changes the scope gets a written change quote before we build it — no surprise invoices, ever.

Every project includes a support window (30–90 days depending on tier). After that, monthly retainers cover updates, monitoring, backups, and priority fixes.

Landing pages ship in 1–2 weeks. Business sites in 2–4 weeks. E-commerce in 6–8 weeks. Full platforms in 10–14 weeks. We commit to a delivery date in writing at kickoff — our on-time rate is 98%.

• 1. Discover — free consultation, we scope your goals and lock a fixed quote.
• 2. Design — every screen wireframed and validated in Figma before code.
• 3. Build — you get staging links and progress updates throughout.
• 4. Launch — deployment, handover, training, and your support window begins.

One kickoff call, design sign-off, and content delivery. Beyond that, as involved as you want to be — we send progress updates and staging links so you're never in the dark.

Your logo and brand assets (if you have them), your content (or we can write it), and a 50% deposit. That's it — we handle domains, hosting setup, and everything technical.

You do. On final payment, full ownership of the code, design, and content transfers to you. No lock-in, no licensing fees, no hostage-holding.

Modern, proven stacks: React, Next.js, Node.js, Python, PostgreSQL, and cloud hosting on AWS or similar. For AI features we integrate Claude and OpenAI APIs. For online payments we integrate Peach Payments. Nothing exotic that only we can maintain.

Yes — secure by design. SSL, hardened forms, encrypted data handling, and POPIA-aligned privacy practices are standard on every build, not an add-on.

Yes. We set up hosting, your domain, business email, and SSL. Hosting costs are passed through at cost or covered in your retainer.

ARTEFX is the digital product studio of KTH Tech, a South African technology company. We've shipped 40+ products with a 4.9 client rating.

Yes — we work remotely with clients anywhere. Quotes are in ZAR by default; USD/EUR invoicing available on request.

Yes — that's our core work. We start with a clickable prototype to validate your idea (the fee is credited toward your build), then take it to a launched MVP in 6–8 weeks — every screen designed in Figma first so you see your app before we build it. Pricing is scoped and locked at a free consultation. Web apps, mobile apps, and full platforms with Peach Payments checkout, user accounts, and admin dashboards.

Yes. We build AI agents trained on your business that answer customers 24/7 on your website and WhatsApp. The Agent Pro tier goes further: it takes real actions like generating quotes, capturing bookings, and updating your CRM. All POPIA-safe with human handover rules — scoped and priced at a free consultation.

Yes. Our paid audit service reviews your current site or app — performance, security, SEO, and code quality — and gives you a prioritised fix roadmap. If you want us to execute it, the audit fee is credited toward the build.